Privacy Policy

Effective Date: 2024.01.01

Feiliz is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you access our website, use our services, or interact with us in any way.

1. Information We Collect

We collect information that is necessary to provide our services and ensure smooth communication with our clients. This may include:

• Personal Information: Name, email address, phone number, and company details when you register or contact us.
• Business Information: Company name, industry, product details, and project specifications that help us provide tailored services.
• Usage Data: Information about how you use our website, such as IP addresses, browser types, and pages visited. This helps us improve the functionality and user experience of our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To fulfill our obligations in offering product development, manufacturing, and sourcing services.
• Communication: To respond to inquiries, provide updates on your projects, and offer support.
• Improve Our Services: To analyze usage patterns and enhance our website, customer service, and overall offerings.
• Legal Compliance: To comply with legal obligations, including responding to valid requests from law enforcement and regulatory authorities.

3. How We Share Your Information

Feiliz does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in the following situations:

• Service Providers: With trusted third-party vendors who assist with our operations, such as IT service providers, payment processors, and logistics partners.
• Legal Requirements: If required by law or to comply with legal processes (e.g., court orders, legal claims).
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

We will take appropriate steps to ensure that third parties respect your privacy and use your information only for the purposes for which it was provided.

4. Data Security

We take the protection of your personal data seriously and have implemented technical and organizational measures to safeguard it from unauthorized access, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee the complete security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us analyze website traffic, remember your preferences, and enhance the functionality of the site. You can choose to accept or decline cookies by modifying your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal and contractual obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by using the unsubscribe option in our emails.

If you wish to exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites for informational purposes or to provide additional services. Please note that these websites have their own privacy policies, which we do not control. We recommend reviewing their privacy policies before sharing any personal information.

8. International Transfers

Since Feiliz operates globally, your personal data may be transferred to and processed in countries outside your home country, including China. We will ensure that such transfers are conducted in accordance with applicable data protection laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

• Email: [email protected]
• Phone: +86 13530305326
• Website: www.feiliz.com