Privacy Policy

At Feiliz Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: December 2024

Information We Collect

Personal Information

When you engage with our services, we may collect the following personal information:

  • Contact details (name, email address, phone number, company information)
  • Business information (industry, company size, product requirements)
  • Communication records and project specifications

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address, browser type, and operating system
  • Website usage patterns and navigation behavior
  • Device information and screen resolution

How We Use Your Information

Service Delivery

  • Process and fulfill your product development requests
  • Coordinate supply chain optimization services
  • Provide technical support and project updates

Communication

  • Send service-related notifications and updates
  • Share industry insights and market analysis
  • Respond to inquiries and provide customer support

Legal Basis for Processing

We process your personal information based on legitimate business interests, contractual necessity, and your consent where required by applicable law.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

1

Trusted Service Partners

With vetted suppliers and manufacturers in our network to fulfill your product development requirements, under strict confidentiality agreements.

2

Legal Requirements

When required by law, court order, or government regulation, or to protect our rights and the safety of our users.

3

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmission is protected using industry-standard SSL/TLS encryption protocols.

Access Control

Strict access controls ensure only authorized personnel can access your information.

Regular Audits

We conduct regular security audits and updates to maintain the highest protection standards.

Your Rights

You have several rights regarding your personal information. You may exercise these rights by contacting us at any time:

Access

Request a copy of the personal information we hold about you.

Correction

Update or correct any inaccurate personal information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Portability

Receive your personal information in a structured, machine-readable format.

Opt-out

Unsubscribe from marketing communications at any time.

Restriction

Request to limit how we process your personal information.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Used to deliver relevant advertisements and content.

Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through:

Email notification to registered users
Prominent notice on our website
Updated "Last modified" date at the top of this policy

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us:

Phone
+86 13530305326
Address
Feiliz (Shenzhen) Tech Co., Ltd.
Fazhan Co. 608, Tianyun Rd, Xitou, Songgang, Bao'an,
Shenzhen, China

We typically respond to privacy inquiries within 48 hours during business days.